Endpoint proactive threat protection not updating

Wharton Computing currently recommends Symantec Anti Virus for virus protection software (except for Windows 8 or later).

The University has a license for this product, so students, faculty and staff may use it free of charge.

Our STAR team monitors malicious code reports from more than 130 million systems across the Internet, receives data from 240,000 network sensors in more than 200 countries and tracks more than 25,000 vulnerabilities affecting more than 55,000 technologies from more than 8,000 vendors. The technology collaborates and operates more efficiently and effectively to discover if a given situation is malicious or not.

As each technology learns different things about a process or a file, it will share what it learns with the other technologies.

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If you need to upgrade, see Symantec Endpoint Protection- Service Description for instructions.

Also, tune the scheduling frequency down to one hour.

For all other locations, make sure you use the SEP Manager to distribute product software and content updates.

Note: If you are using a centrally managed version of SAVCE or SEP, consult with your system administrator before upgrading.

If you do not know if your client is managed or not, follow the steps in this document: Symantec Endpoint Protection (Win) - Determining If Your Client is Managed vs.


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